We recognise that the people we serve are diverse, with a range of needs and from a range of backgrounds and we want to reflect this in our engagement approach. We offer translation and interpretation services, as required, at our main events alongside our commitment to supporting people to engage and providing information in alternative formats. If you need information or documents from these pages in another language or in a different format please email BHCCG.CCG@nhs.net.
Get Involved in the CCG’s work
We want NHS services to meet the needs of our patients and other local people, it's part of our vision for how we commission services. We want to encourage local patients and their carers to be involved in how services are shaped and improved, and to work alongside us to make changes happen
You can get involved in a number of ways:
- Join your GP Surgery's Patient Participation Group
- Send us a Complaint, Compliment, or Comment
- Take part in a Survey
- Come to an Event
- Join one of our Governing Body meetings in public
- Sign Up to our Health Network
- Follow us on Twitter or Facebook
- Check out our Health Network Newsletters (see the table below for recent newsletters)
- Contact us directly at firstname.lastname@example.org or on 01273 238700
To work with, and for, the people of Brighton and Hove to improve their health and well-being by commissioning services that are high quality, sustainable and value for money.
Why we need you
We need to work with you to make sure we commission the best services for you. Information from patients about how we can plan and commission services that are easy to get to and helpful to use goes into our plans for new services, and for changing existing services to make them better. This is such a key part of our work that it's also a legal requirement for us to engage with patients, carers, and members of the public.
How we engage with patients, carers and the public
Patient Participation Groups
Patient Participation Groups help us to engage. PPGs contribute ideas, feedback and suggestions directly to their practices, and members can also be involved in wider work throughout the city.
We also collect Equality and Diversity information about the people we connect with, to ensure we are hearing from everyone and treating people equitably.
Governing Body Meetings
You can also submit questions to the Governing Body. Please follow the link for information on how to submit a question.
For past Governing Body papers, please see the Past Events page.
Patient and Public Participation Annual Reports
We report regularly on the work we have done with patients, carers and the public.
- Annual Engagement Report 2018-19 Download Annual Engagement Report 2018-19.pdf
- Patient and Public Engagement Brighton and Hove Governing Body Report (Quarters 1 and 2 2018-19) Download B and H PPE Report Q 1 and 2.pdf
- Patient and Public Participation Annual Report 2016-17 Download PPP Annual Report 16-17.pdf
- Patient and Public Participation Annual Report 2015-16 Download PPP Annual Report 15-16.pdf
We also report directly to our Patient Participation Groups on Engagement work we have done
- Engagement Annual Report 2017-18
Engaging with diverse communities across Brighton and Hove
The CCG jointly commissions voluntary and community sector organisations in the city, jointly with the Local Authority, to reach and hear from groups and communities who are less likely to be involved through our other engagement routes. These project is known as the “ECHO” project (Engagement with Council and Health Organisations)
These communities are:
- Older people - (aged 75+, those who are isolates, those in Senior Housing and Care Homes)
- Young People aged 16-25
- Carers and Parent Carers
- Disabled People
- Lesbian, Gay, Bisexual and Transgender (LGBT) people
- Adults with Learning Disabilities (Speak Out hold regular focus groups to gather feedack Click here for more information
- Black, Asian and Minority Ethnic people
- Gypsies, Roma and Travellers
We have commissioned this work for a number of years and have a wide range of intelligence and feedback; all reports include recommendations for change, which are tracked for action and impact. As some of the case studies in the reports may mean that members of these communities are identifiable, we do not make the reports publicly available; however, they can be shared on request, and they are used to inform our planning and commissioning work.
See the table below for a list of our ECHO reports and an example of an ECHO project set around the NHS Long Term Plan.
You can find out more about how we communicate and engage with patients, carers and the public from our Communications and Engagement Strategy.
What we do next
With information from PPGs and consultations, and from other sources, we make plans for what we will commission and how. To find out more about how we make decisions, please check the Our Governing Body page.