Choosing the right care at the right time this Winter
The local NHS is calling on people in need of urgent medical care that’s not an emergency to use NHS111 by phone or online first this Winter.
NHS 111 is a non-emergency service you can use if you are unsure of which healthcare service you need to visit. It offers access to advice 24 hours a day, 7 days a week, by phone and online and can connect callers to healthcare professionals, including nurses, emergency dentists or GPs.
The advisors at NHS111 can also arrange face-to-face appointments, and if assessed as needing an ambulance, send one directly. A call back by a clinician can also be requested using NHS111 online, based on health care need. Information on NHS111 is available in accessible formats.
If you do need urgent care that is not an emergency in the city this festive season, you can also get treated quickly without an appointment at the Brighton Station Health Centre. There is no need to be a registered patient or to make an appointment to and it offers easy access to quick treatment from 8am-8pm Monday to Sunday everyday.
There is no need to be a registered patient or to make an appointment to use the walk-in centre and it offers quick treatment close to home from 8am-8pm in the city centre.
A pharmacist can also help with flu, offering treatment advice and recommend flu remedies, and give guidance on giving medicines to children. No appointment necessary to see a local pharmacist and most have private consultation areas, and will say if you need further medical attention. Your local pharmacist is there for much more than you may think and are qualified healthcare professionals who are fully qualified to advise you on the best course of action. They can also help you decide whether you need to see a doctor. Get help early, before your condition worsens from your local pharmacist. Information on pharmacies in accessible formats:
- Large print guide to problems a pharmacist can help with (PDF, 236kb)
- Easy read guide to how a pharmacist can help (PDF, 942kb)
- British Sign Language (BSL) video guide to how a pharmacist can help
Residents also benefit from easier access to evening and weekend appointments, available at GPs across the city. The service sees GP practices working together to offer patients appointments at more convenient times when they call their local practice. Patients can make an appointment between 6.30pm to 8.30pm at night in the week and from 10am to 4pm on a Saturday and Sunday. These appointments are in addition to the usual GP surgery opening hours from 8am to 6pm.It means that when patients contact their doctor they will be offered appointments at an accessible time and day at surgeries in the city where appointments are available, which may not always be patients usual practice.
Find out how you can treat minor ailments at home.